The BizLibrary Blog

Read the latest news and research in the
learning and development industry
3 min
Creating a Customer-Focused Culture: Humans vs. Numbers
Author
Creating a customer-focused culture relies on the human interactions between your employees and your customers. Are...
6 min
Our Pursuit of Excellence: Passion To Be The Best
Author
You can choose to adopt the perspective that you can do what you love with your...
3 min
Keep Your Workers Safe with Confined Space Entry Training
Author
Rushing into a confined space without first assessing the potential dangers involved can have fatal results....
4 min
10 Disruptive Questions To Encourage Innovation
Author
When you apply provocative inquiry to every corner of your business, there will be a collective...
6 min
How to Avoid 4 Common Mistakes when Presenting
Author
Often people with subject matter expertise have great difficulty in presenting to a group, even though...
4 min
3 Steps To Becoming a Learning Organization
Author
The skills needed to succeed in today's workplace have an extremely limited shelf-life, and that means...
3 min
Great Customer Service Skills That Every Employee Needs
Author
Customer service can be a difficult skill to master, but at its core, it’s really pretty...
4 min
How to Prevent Discrimination When Prejudice Abounds
Author
Prejudice in workplaces today doesn't look the same as it did decades ago, but don't let...
3 min
Freedom to Fail: How to Foster Innovation
Author
While encouraging failure seems counter-intuitive, giving ourselves and others the freedom to take chances and learn...
4 min
Start a Workplace Mentoring Program for Multi-Faceted Benefits All Around
Author
Your employees have a lot of skills and experiences to teach one another. The benefits that...
3 min
Plan for Succession by Learning How to Be a Mentor in the Workplace
Author
A crucial part of succession planning is setting up partnerships for mentors and mentees to share...
4 min
Career Advancement Strategies: How to Get a Promotion
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To get a promotion at work, focus on becoming competent in your next position before you...