Change Management Training that Helps You Build a Resilient Organization

Change management training aims to prepare your employees to better cope with the ongoing changes that come up at work. Some examples of common organizational changes this type of training prepares employees for are:

1. Mergers/acquisitions
2. Organizational restructuring
3. Technology advancements
4. Unplanned changes

Organizations can move forward and through these change initiatives if employees are given the right tools to adapt to new processes and procedures.

Some of the most important topics to cover are:

1. Effective Communication – Crucial in making sure the why and how of the changes can be properly conveyed to everyone in the organization.
2. Resistance Management – This will help management and individual contributors alike to reframe negative perceptions around change to a more opportunity-driven outlook.
3. Change Psychology – Understanding why changes trigger negative emotions like frustration and fear in all of us from a psychological point of view will help your people navigate these emotions more easily.
4. Resilience Training – Providing your people with practical tools to build up their resilience and believe in themselves will make change management initiatives more successful for your teams.

It’s crucial that leaders throughout your organization receive proper training and tools on how to lead their teams during times of change. Leaders need to understand how to effectively uncover rules and procedures employees are unhappy with, come up with original ways to bring change to those areas, and finally how to implement their ideas and assess the success those change initiatives are having within their teams.

Part of your organizational change management training plan should include defining the specific metrics and KPI’s your organization and/or department will use to measure success. Some useful KPI’s to use can be new system adoption rates, proficiency improvements, and customer satisfaction score increases. You can round out the assessment of your change initiatives by implementing focus groups and employee surveys which will give you a more qualitative perspective.

Yes. Online learning platforms give you the flexibility to upskill and reskill your employees no matter where they are located and where they are in their professional journey. A platform like an LMS allows you to deliver on-demand microcontent to your people on any device while also enabling you to customize individual learning tracks to meet each employees’ learnings needs from a centralized administrator dashboard. An online learning solution can free-up your time through automation and provide critical insight into your learning initiatives with real-time reporting.

Our biggest focus is to make sure your needs are met. We’re constantly updating our content library with up-to-date change management, change leadership and other critical content to make sure your employees can continuously develop and be ready for change. We partner with each one of our clients to build custom training programs that address training gaps and engage employees. We’re excited to put our AI-powered platforms at our clients’ fingertips and work together to take the guesswork out of building learning programs that resonate with your people and push your organizational goals forward.