Employee training is fluid, dynamic, and complex.

Competency-based training should be an important part of any great employee development program. Defining and developing competencies requires a structured approach that will set your organization and its employees up for long-term success.

Simply defined, a competency is a specific skill, trait or attribute that is behavioral, can be verified and is a part of a larger skill-set or discipline. A competency can be learned and developed and identifies what can be done versus what is known.

In this ebook, we’ve outlined what it takes to identify and implement competency-based training at your organization and the impact that this approach will make. We’ll go over some best practices for measuring the success and adoption of the program and leave you with some steps you can take right away to make competencies a part of your learning culture.

In this ebook, you’ll learn:

• What competency-based training is and why is it so important
• The structure and approach to a competency-based training program, including the competency cycle
• Examples of competency models
• Assessment and development techniques and strategies