The effects of soft skills training can be quite difficult to quantify.

When we look at how skills like relationship building, problem-solving, and delegating can greatly improve the performance of individuals and teams, it’s clear that they’re necessary for success. But how do we prove that to those who aren’t bought into their importance?

There are several different ways to evaluate the impact of soft skills training, ranging from answering three simple questions to determining investment gain and calculating ROI for certain aspects of training.

Whichever approach is most helpful for your program, this ebook will help you understand multiple methods.

In this ebook, you’ll learn:

• How soft skills training is creating positive behavior changes in employees
• Making work throughout the organization more cost effective
• If your leaders aren’t convinced yet that the investment is justifiable, they soon will be!