Is delegation important? Yes. It’s an important managerial skill.

But the value of delegation goes much further than simply forming one aspect of foundational management and supervisory skills.

Delegating tasks can be a complex competency for managers to master. In fact, it’s a competency most managers and supervisors struggle with at many points in their careers.

Learning to delegate improves productivity and makes managers and supervisors significantly more efficient.

In this competency guide, you’ll learn:

• The five steps in the decision-making model
• Basic framing techniques and decision elements
• Supporting behavior statements and development activities