Motivation is a choice. A person makes a decision – consciously or subconsciously – to put the effort into accomplishing something.

Motivation and drive come from many places. In fact, both internal and external factors can cause people to want to achieve goals and do their best.

It’s common, and accepted, to speak of motivating people, but the truth is, no individual can actually motivate another. That’s because motivation comes from within.

In this competency guide, you’ll learn:

• The two types of motivators: Extrinsic vs. Intrinsic
• Three strategies to drive results and motivate employees
• Supporting behavior statements and development activities