If you want your business to succeed, you need to be able to set clear goals and objectives.

Expecting employees to do well without specific, clearly communicated goals is like expecting them to play golf at night; no one can do it because the player can’t see the holes.

If an employee doesn’t know the performance goals toward which he or she should be working, it is predictable that the employee’s performance will miss the desired target.

In this competency guide, you’ll learn:

• How to get started with goal setting
• Key strategies to set goals and achieve them
• Supporting behavior statements and development activities